Creating a Healthier Workplace Through MHFA
Creating a Healthier Workplace Through MHFA When superannuation fund, QSuper , decided to introduce an internal network of Mental Health First Aiders (MHFAiders) in early 2020, they had no idea how perfect their timing would turn out to be. Less than two months later Covid-19 threw the world, workplaces and workers into turmoil. Never has it been more valuable to have people in your team who understand mental illness and who can confidently recognise and support a struggling colleague or customer. QSuper’s objective for introducing Mental Health First Aid (MHFA) was to enhance the psychological safety of their workforce and to create a positive culture around mental health, both of which are key components of achieving a healthy workplace . A large number of their staff directly support the organisation’s members who can sometimes be experiencing significant life challenges. When customers are doing it tough, this can have a flow-on effect on the compassionate staff who s...